The Second Index. Search Engines, Personalization and Surveillance (Deep Search)
10 February, 2010 - 06:00 by felixIntroduction1
Google’s well-known mission is “to organize the world’s information”. It is, however, impossible to organize the world’s information without an operating model of the world. Melvil(le) Dewey (1851-1931), working at the height of Western colonial power, could simply take the Victorian world view as the basis for a universal classification system, which, for example, put all “religions other than Christianity” into a single category (no. 290). Such a biased classification scheme, for all its ongoing usefulness in libraries, cannot work in the irreducibly multi-cultural world of global communication. In fact, no uniform classification scheme can work, given the impossibility of agreeing on a single cultural framework through which to define the categories.2 This, in addition to the scaling issues, is the reason why internet directories, as pioneered by Yahoo! and the Open Directory Project (demoz)3, broke down after a short-lived period of success.
Search engines side-step this problem by flexibly reorganizing the index in relation to each query and using the self-referential method of link analysis to construct the ranking of the query list (see Katja Mayer in this volume). This ranking is said to be objective, reflecting the actual topology of the network that emerges unplanned through collective action. Knowing this topology, search engines favor link-rich nodes over link-poor outliers. This objectivity is one of the core elements of search engines, since it both scales well and increases the users’ trust in the system.
‘Communication tools don't get socially interesting until they get technologically boring.’ If a single sentence can represent the entire book, it must be this one. For one, it's great writing. Precise, condensed, clear. Shirky's book is full of it. It shifts attention to the right level, away from the tools and to what people do with them. It also contains the dilemma that the entire book grapples with: how to write about technology once that technology has become mundane? Lastly, it leaves a lot of things out. How do technologies become mundane? Which ones are legitimate and which ones are not? Why are some providers of ‘boring technologies’ worth billions (e.g. YouTube) while others subject to high-pressure litigation (e.g. ThePirateBay)? But Shirky doesn't want to go there, he prefers to keep the message safe and positive.












